Local Myatt’s Fields councillors Paul Gadsby and Annie Gallop have called on energy providers EON to take urgent action over heating failures that have affected households across the Myatt’s North estate (Oval Quarter) during the Easter break.

Residents across the neighbourhood faced limited or no heating after an outage during the recent bank holidays, the latest in a series of failures over the past few years. The system is operated by energy provider EON.

Cllr Gadsby and Cllr Gallop said:

“It is unacceptable that many residents across Myatt’s North have had to go days with either partial or no heating over Easter. To make matters worse, local people have been struggling to get any response from EON about what is going on.

“As councillors, we have written to EON asking them to urgently explain when this problem will be fixed and what compensation residents can expect. We have separately asked the Council to raise this matter with EON at the highest level.

“In the longer term, it is worth remembering that two years ago EON promised Lambeth Council and the local community that they had fixed the heating outages on the estate: it is about time that this company, which makes billions in profit, fulfilled their promises to their customers.”

UPDATE (3/4/24): EON have confirmed that heating has been restored to the area, and the energy provider has confirmed they will be offering compensation to residents for the Easter outage.

While welcome, Local Councillors will be taking up the repeated pattern of long term heating failure with EON, and will be expected improvements to be made in the future.